THE CONNECTED MANAGER
A program designed to increase engagement by empowering your managers
to get the best (not just the most) out of the people they manage
A staggering 70% of the variation between great workplace engagement and lousy workplace engagement can be explained just by the quality of the manager or team leader. What this means is no matter how technically skilled your managers are, you could be losing engagement (and therefore compromising success) if your managers are not properly equipped to connect to those they manage.
Connection matters. With it, employees are empowered and engaged and able to bring their best selves to the workplace. Without connection, employees falter and often fail. The overall success of the company – as well as the wellness and emotional health of employees – is dependent on strong and meaningful connections. This program is designed to help identify and capitalize on the easiest but often elusive benefits of connection that are immediately within a manager’s grasp. Managers will walk away with a plan for connection for each person they manage that removes anonymity and irrelevance (two elements of job misery) and includes what employees ask for most – a path to success.
The Connected Manager Program results in an engaged workforce by focusing on building and sustaining highly effective leaders that care about and connect meaningfully to the people they manage. Based on the evidence that connection cures disengagementand focused on The 8 Qualities of Connection that allow managers to get the best out of their humans, (not just the most). The program trains and develops your managers while providing regular assessments to leverage accountability, feedback that allows for change and recommendations for company-wide engagement.
Connection matters. With it, employees are empowered and engaged and able to bring their best selves to the workplace. Without connection, employees falter and often fail. The overall success of the company – as well as the wellness and emotional health of employees – is dependent on strong and meaningful connections. This program is designed to help identify and capitalize on the easiest but often elusive benefits of connection that are immediately within a manager’s grasp. Managers will walk away with a plan for connection for each person they manage that removes anonymity and irrelevance (two elements of job misery) and includes what employees ask for most – a path to success.
The Connected Manager Program results in an engaged workforce by focusing on building and sustaining highly effective leaders that care about and connect meaningfully to the people they manage. Based on the evidence that connection cures disengagementand focused on The 8 Qualities of Connection that allow managers to get the best out of their humans, (not just the most). The program trains and develops your managers while providing regular assessments to leverage accountability, feedback that allows for change and recommendations for company-wide engagement.
The 8 Qualities of A connectED MANAGER
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The qualities of a Connected Manager encompass not only what a manager does, but also who they are. When you think of the best managers you've had, we're willing to bet they exhibited most of the qualities listed here. And, clearly, the opposite is also true - often painfully true - bad managers have large gaps in these key areas.
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Core PrincipleS
- Disengagement (a.k.a job misery) comes from 3 areas – 1) feeling unknown (anonymity), 2) not knowing how your job makes a difference in the company (irrelevance), or 3) not being able to measure progress/accomplishments (immeasurement)*
- Connection is the key to engagement – connection to people, connection to career path and connection to the company
- Managers are the key to connection
- Employees who are connected to the goals, mission and initiative of the company are typically led by great managers
- Connection is not just about what a manager does (great work), it also encompasses core character qualities (great humans)
The Program Details
- STEP ONE: IMMERSION – Three virtual training sessions given in a 3-week period. Each of these three meetings will have a separate focus and will culminate with managers creating a plan of connection for each person they manage.
- Session 1 – Connection Foundation: In this 3-hour interactive session, managers explore the foundations of connection, why connection is vital to engagement, and begin to self-assess their own strengths and weaknesses in their management skills.
- Session 2 – Roadblocks to Connection: During this 3-hour session we will explore individual, structural and pandemic-induced challenges of having difficult and challenging conversations. We will explore methods to “unstick” stuck relationships and have the necessary conversations we tend to avoid. This session will use facilitated discussion, small group breakouts, and individual work to keep it practical, realistic and powerfully effective.
- Session 3 – Building Connection Plans: This 3-hour workshop will allow managers to use the skills they’ve learned and the insight they’ve gained in previous sessions to build individual connection plans for each person they manage. These plans will allow managers to immediately put into action the learnings of the 3 sessions.
- STEP TWO: ACCOUNTABILITY – Regular coaching with your managers to ensure application of the program. These 2-hour sessions will re-engage managers in the skills of connection while also providing accountability and real-life application. Each session will allow managers to examine the connection plans they created and modify as needed.
Also included:
- Up to 2 hours virtual consulting with Company leaders – These virtual meetings will be energizing sessions designed to identify top frustrations and pride points in the area of engagement. By doing so, we can gain vital information about the strengths of the people working at your company. We can also use a portion of this time to examine your structure and current systems to measure performance so I can provide any insights and tips for easy ways to increase effectiveness and decrease frustration.
Timing:
This is a year-long program designed to renew annually. Immersion sessions can begin immediately (calendar dependent). Quarterly updates will begin 3 months after the first session. The program is intentionally designed to be repeated on a yearly basis as it includes methods for “folding in” new mangers as they are added to your team.
The Stats and Facts
- Gallup measures the impact of employee engagement as 21% greater profitability, 41% reduction in absenteeism, and 59% less turnover.
- Gallup has discovered that a staggering 70% of the variation between great workplace engagement and lousy workplace engagement can be explained just by the quality of the manager or team leader.
- Employees who feel their voice is heard are 4.6 times more likely to feel empowered to perform their best work.
- The Connected Manager program is designed to build and sustain employee engagement and develop your leaders using proven methods to improve managers’ ability to connect with their humans.
- TCM is informed by 20+ years working with hundreds of leaders using dozens of proven methods. The result is the most practical and effective program of changed behavior, increased connection and development of the leaders of your company. We’ve rolled the best aspects of proven assessment, communication, training tools, and experienced advice into a minimally disruptive, highly effective protocol for increasing employees’ engagement while building up and into your leaders.
- While still a young program, our three-year beta partner reports a 26% decrease in turnover, a move from scoring in the 36th percentile to the 96th percentile in employee engagement scores, and a 16% increase in employee satisfaction.
- Because the program has built-in customization and routine assessment, we’re confident we can make your managers Connected Managers who measurably improve your employee engagement too.